The computer has been fixed by Dell, but the information reload it taking a lot longer than I had anticipated. My 5 web sites are up and running but the updates of photos and video is not functioning yet. I still have to reload all of those applications.
During this adventure, I have talked with and had my computer taken over by people in India and in The Philippines. Technology is great! Between all of them, they finally got the computer straight. I found out that the dislike for Windows 8 is universal!